Membership Manager

As part of the Member Engagement Team, we are looking for a Membership Manager to work with our Head of Member Engagement; they will be responsible for developing and implementing a membership engagement strategy which delivers on member retention, improved member-satisfaction and increased revenue strategies.  The successful candidate will oversee a team and ensure that consistent high levels of service are delivered and experienced against KPIs. They will oversee the management of the day-to-day operations of the membership services and engagement teams applying quality assurance to all interactions, processes and polices

How to apply

To find out more about this opportunity or to apply, please send your CV along with a covering letter stating your salary expectations to Sue Armes, HR Advisor via email on suea@theimi.org.uk.