Make a Real Impact – Build Communities, Empower Volunteers, and Drive Member Engagement
Are you passionate about building professional communities and creating meaningful member experiences? Do you thrive on working with volunteers and managing events that truly make a difference?
We’re looking for a Member Network & Volunteer Manager to lead, grow, and support our network of IMI member and volunteer across the UK. You’ll help create a strong sense of connection and professional value by supporting local and regional events, special interest groups and contributing to the delivery of an engaging CPD programme
About the Role
Key Responsibilities
As Member Network & Volunteer Manager you’ll:
- Manage and support the delivery of member network activities, ensuring they align with IMI’s strategic goals and governance standards.
- Act as the primary point of contact for our volunteers, offering guidance, resources, and admin support to empower them in delivering high-quality member events.
- Foster collaboration between member groups to promote knowledge-sharing and a strong sense of community.
- Plan and coordinate a varied calendar of events — including local and regional meetups, special interest group sessions, CPD activities, and webinars.
- Develop and implement strategies that enhance member engagement, satisfaction, and professional development.
- Oversee volunteer recruitment, onboarding, training, and recognition initiatives.
- Evaluate the effectiveness of member networks and activities using data, insights, and feedback — and recommend improvements to drive growth.
- Collaborate with internal teams and stakeholders to deliver impactful programmes and ensure seamless communication between IMI and its volunteer network.
What You’ll Bring
- Proven experience managing volunteer or member networks, ideally within a professional body or not-for-profit environment.
- Strong project and event management skills — from planning to execution.
- Excellent communication, interpersonal, and stakeholder management abilities.
- A strategic mindset with the ability to use data and insight to inform decisions.
- Passion for community building, professional development, and making a difference.
- Strong organisational skills and attention to detail.
To find out more about this vacancy click here to read the full job description.
Benefits
- Salary of £31,500 - £35,000 dependant on skill and experience
- Hybrid role (3 days office based)
- 8% non-contributory pension
- 28 days annual leave + Bank holidays
- Private healthcare for self and spouse/partner (opt in)
- Remote GP service (opt in)
- Medical cashback scheme (opt in)
- 3 x death in service
- Professional membership paid
- Annual training & development fund
- Discounted gym membership
- Wellbeing support helpline
- Retail discounts
Apply for the role
We are committed to building a more equitable and inclusive workplace. Please let us know if there are any reasonable adjustments that we can make to enable you to be successful in this role.
As part of our Disability Confident Commitment we guarantee that we will interview any disabled applicant who meets the qualification or experience criteria set and also provides acceptable evidence of the skills and qualities we have asked.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.