This accessibility statement applies to theimi.org.uk. It does not yet cover My IMI, Student, Login and Basket areas. These still exist on subdomains and are in our roadmap to migrate and make accessible shortly.
This website is run by The IMI. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- We have to fix the autocomplete on some search fields as it's not currently fully accessible
- My IMI, Basket, Student and Login have not yet been optimised for accessibility
- Some heading levels are skipped due to managed content
- There are many PDF documents that are not fully accessible to screen readers
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Via the website
- call (0)1992 519025
We’ll consider your request and hope to get back to you within 7 days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us via the website:
Enforcement procedure
While IMI is not classed as a Public Sector Body, we try to follow EHRC. The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The IMI is committed to making its website accessible, we aim to be partially compliant with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to insufficient colour contrast as listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content. We plan to add text alternatives for all images by March 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.
Our predictive search text (type ahead) currently fails due to missing labels. We plan to address this and fix in the short term before looking at alternative, accessible lookup functionality.
Content that’s not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
What we’re doing to improve accessibility
We are implementing accessibility tools within our development environments so that any new services are tested against these rules. We are also carrying out a full audit on all IMI websites to feed into our roadmap of making the IMI fully accessible for the future. We are looking to migrate websites on other platforms and rebuild in accessible ways.
Preparation of this accessibility statement
This statement was prepared on 14th July 2020. It was last reviewed on 28th August 2020.
This website was last tested on 28th August 2020. The test was carried out by Heavy Penguin Ltd (Digital Agency Partner).
We used this approach to deciding on a sample of pages to test which included the main templates used throughout the website. We coupled our automated testing with keyboard testing and screen readers. We plan to implement more tests moving forward.