Professional Standards

Driving performance through setting professional standards

Professional standards

IMI Professional Standards sit at the heart of what we stand for and, along with our Professional Register, provide a benchmark for the motor industry, focusing on professional behaviours both with customers and business associates.

Membership of the Professional Register demonstrates individuals have met our entry criteria and have made a commitment to our professional standards.  The professional standards are made up of three core elements:

  • Professional conduct: behaving professionally and ethically 
  • Professional competence: having the core skills for the right job
  • Continuous professional development: keeping up-to-date

The Professional Register

The Register is an industry-wide database of IMI members recognised for maintaining their knowledge, skills and competency. These individuals have made an on-going commitment to continued learning within a three year cycle that averages about four days of training and development per year.

View the register here

Complaints against members

If you are concerned about the the professional conduct of an IMI member who is on the Professional Register contact us to discuss your concerns further.

Contact us
IMI Membership

Join the IMI community

Take out annual IMI membership and take advantage of a range of member benefits as well as regular insights and updates from the sector.

Sign me up

The Professional Standards have been created for a range of subjects, use the links below to find out more.

How can we help?

If you have any questions, give us a call or email us using the contact form. Kim and her team are happy to help!

Call our membership team

+44 (0)1992 519025