How digitalisation transforms the aftermarket
From customer onboarding to plugging skills shortages
Topic Overview
This IMI webinar explores the topic that’s at the forefront of everyone's mind across the automotive sector: how digital technology can help drive efficiency and customer satisfaction in a highly competitive market. This session is hosted with the automotive technology specialist Tjekvik.
This webinar will look at the state of digitalisation in the UK aftermarket through a case study from John Clark Motor Group, a leading UK dealer group, on its effective digitalisation journey. Then we'll look into Insights into how successful automotive companies implement digital technology – and what mistakes not to make.
Who is the Event for?
Automotive professionals, technical experts, business owners, management.
What will members gain from it?
You will:
- Discover how digitalisation can supercharge your business and customer experience
- Learn from those on the digitalisation journey about the benefits – and challenges to be navigated
- Understand key considerations for choosing a digitalisation partner