IT Support Coordinator

Hybrid role – 1 day based at Hertford office

There’s more to Motor!

This is the most exciting time to work in the automotive industry due to the adoption of electrification and autonomous technologies (think robots and smart devices!) and the Institute of the Motor Industry (IMI) is at the forefront, ensuring everyone has the knowledge and skills they need to progress their career.

Our IT Team are getting busier so we’re expanding our team. We are looking for a proactive and enthusiastic person to work in collaboration with our IT Support technician to provide first line technical support to end users as well as perform admin tasks to ensure the team are working to their best.  Some of the key tasks for this role include planning meetings, supporting ongoing tickets and projects, liaising with other teams to assist with ticket resolution, as well as providing day to day administrative support to the team. 

This varied role requires accuracy and time management skills and will keep you thoroughly engaged!

Find out what it’s like working at the IMI: 

To find out more about this vacancy click here to read the full job description.


•    8% non-contributory pension
•    28 days annual leave + Bank holidays
•    3 x death in service
•    Private healthcare for self and spouse/partner (opt in)
•    Remote GP service (opt in)
•    Medical cashback scheme (opt in)
•    Professional membership paid including retail and health discounts
•    CycleScheme
•    Annual training & development fund
•    Wellbeing support app and helpline

How to apply

To find out more about this opportunity or to apply, please send your CV along with a covering letter stating your salary expectations to Sue Armes, HR Advisor on

We are committed to building a more equitable and inclusive workplace.  Please let us know if there are any reasonable adjustments that we can make to enable you to be successful in this role.

As part of our Disability Confident Commitment we guarantee that we will interview any disabled applicant who meets the qualification or experience criteria set, and also provides acceptable evidence of the skills and qualities we have asked