Full day practical and fully interactive one day workshop walking the Service Advisers through the whole customer journey on visiting the Dealership. This from the initial booking call, to the vehicle drop off to the handover and delivering a premium customer experience.
This course is to gain more positive customer reviews and more returning customers. All the above achieved by energized group discussions & practise sessions in the workshop.
| CPD Type | Eligibility | Credits |
|---|---|---|
| Professional Register |  |
8 |
| TechSafe | N/A | N/A |
Service Adviser Training workshop
This course is for both new to the industry and experienced Service Advisers.
Value Outcomes of the Program
Please contact cpd@theimi.org.uk or call 01992 667941 for more details, cost and course dates
For information on dates, venues and booking a place on this course, please register your interest.
Register interestWe are running a series of topical webinars to help address the current climate.
2 days
IMI Centre
17
CPD Cr.
N/A
2 days
IMI Centre
17
CPD Cr.
N/A
1 day
IMI Centre
10
CPD Cr.
N/A
2 days
IMI Centre
16
CPD Cr.
N/A
1 day
IMI Centre
10
CPD Cr.
N/A
2 days
IMI Centre
16
CPD Cr.
N/A
