IMI Level 2 Diploma in Vehicle Parts Competence

Who is it suitable for?

This qualification covers activities that relate to vehicle parts personnel, working with a wide range of vehicles, in all types of garages, dealerships and specialist vehicle parts outlets.

About

This L2 Diploma includes:

• all aspects of health & safety, maintaining positive relationships and good housekeeping
• giving customers a positive impression of yourself and your organisation
• contributing to a secure workplace 
• selecting and issuing vehicle parts
• receiving and storing parts
• understanding of how the above procedures operate.

Other skills that may be required are:

• processing customer orders 
• returning goods into store 
• delivering parts to customers
• processing payment from customers
• using information technology
• helping customers to choose products
• providing advice and support to customers
• maximising produce sales.

Progression

For some learners this qualification could prepare them for progression to further learning and training. For others, this qualification could also provide a useful recognition of their practical skills and knowledge, to aid their step from one job role to another.

Assessment

The qualification is assessed using portfolio and online multi-choice testing.

Want to know more?

Please contact an IMI approved centre.

View this qualification on the Register of Regulated Qualifications