• Level 2
  • Reference 600/0268/2
  • Total Qualification Time 403
  • Guided Learning Hours 366-395
  • Subject Area Non-Technical
  • Type Parts

Who is it suitable for?

This qualification covers activities that relate to vehicle parts personnel, working with a wide range of vehicles, in all types of garages, dealerships and specialist vehicle parts outlets.


This L2 Diploma includes:

  • all aspects of health & safety, maintaining positive relationships and good housekeeping
  • giving customers a positive impression of yourself and your organisation
  • contributing to a secure workplace 
  • selecting and issuing vehicle parts
  • receiving and storing parts
  • understanding of how the above procedures operate.

Other skills that may be required are:

  • processing customer orders 
  • returning goods into store 
  • delivering parts to customers
  • processing payment from customers
  • using information technology
  • helping customers to choose products
  • providing advice and support to customers
  • maximising produce sales.


For some learners this qualification could prepare them for progression to further learning and training. For others, this qualification could also provide a useful recognition of their practical skills and knowledge, to aid their step from one job role to another.


The qualification is assessed using portfolio and online multi-choice testing.

Want to know more?

Please contact an IMI approved centre.

View this qualification on the Register of Regulated Qualifications

Documentation for IMI Centres

Find more information and documentation in IMI Connect

Start Date: Fri, 01/04/2011
End Date: Thu, 31/12/2026
Certificate End Date: Mon, 31/12/2029

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