IMI Level 3 Diploma in Vehicle Sales Competence

Overview

Level 3
Reference 600/0316/9
Total Qualification Time 1250
Guided Learning Hours 799-810
Subject Area Non-Technical
Type Sales

Who is it suitable for?

This qualification covers activities that relate to vehicle sales personnel working in all types of dealerships, specialist sales centres and garages.

About

The L3 Diploma includes:

all aspects of health & safety, maintaining positive relationships and good housekeeping
selling vehicles and services to customers in face to face settings
generating and following up sales leads
negotiating vehicle sales
negotiating fleet and business vehicle sales
monitoring the delivery of vehicles to customers
contributing to maintaining effective customer service
understanding of how the above selling skills operate

Other skills that may be required are:

communicating information electronically
valuing vehicles for part exchange
improving customer relations
assisting customers to secure finance for purchase
forecasting, monitoring and evaluating personal sales performance
managing yourself
designing, implementing and evaluating sales plans

Progression

For some learners this qualification could prepare them for progression to further learning and training. For others, this qualification could also provide a useful recognition of their practical skills and knowledge, to aid their step from one job role to another.