IMI Level 3 Technical Specialist in MOT Test Centre Management (Award)

This qualification is primarily developed for Learners who wish to run an MOT Vehicle Testing Station (VTS), or who will have direct responsibility for MOT operations at the VTS in the future.

This qualification will be of interest to those individuals wishing to set up an MOT testing Station, or who may already be MOT Testers and wish to advance their career further. There are no formal entry requirements for this qualification.

The content of this qualification has been designed to reflect the contents of the National Occupational Standards for MOT Managers.

The content covered includes:

• managing the legislative and compliance requirements of a VTS
• dealing with customer service problems and complaints
• developing and supervising staff within a test centre
• test centre quality systems and audits.

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