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Documentation
Start Date: Mon, 13/08/2018
The updated V1.2 Assessment Plan will be available for registrations from: 6th June 2025.
Documentation has been updated for V1.2 to reflect the changes.
The Apprenticeship Standard and Assessment Plan can be found here.
Occupation summary
Autocare technicians work in the automotive industry. Workplaces include autocare or fast fit centres. Centres may be part of a national chain or operated by a regional or local, independent group or owner. Autocare technicians are able to work as part of a team but also independently. They have strong problem-solving skills. An autocare technician contributes to their centres' commercial operations, impact on the business, and maintain a high standard of services.
The broad purpose of the occupation of an auto-care technician requires a unique combination of technical, retail and customer service skills. They carry out inspections of cars, car derived vans and light goods vehicles including electric or hydrogen powered vehicles for basic routine maintenance. They carry out a range of services and repairs. Autocare technicians inspect, remove and replace components on various vehicle systems. They are responsible for contributing to the maintenance of stock levels and replenishment activities when stock deliveries are received. They use a range of specialist tools, measuring instruments and diagnostic equipment.
They have strong communication skills and use these with internal and external colleagues, and with customers when they are completing activities, such as identifying customer and vehicle needs, presenting solutions, completing payment transactions, handling customer disappointment and resolving low level customer complaints.
An employee as an autocare technician must comply with environmental and health and safety regulations and procedures. They must use the appropriate personal protective equipment. They take responsibility for their own work and the quality of workmanship. They must organise their work, meeting deadlines and scheduling tasks appropriately.
Duration: 30 months
A full-time autocare technician apprentice typically spends 30 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
Employer Group
ATS Euromaster, Bosch Automotive Service Solutions, Formula one autocentres, Halfords, Kwik-fit, National Tyre & Autocare
Entry Requirements
Individual employers will set the selection criteria for the applicant. It is recommended during the selection process that the learner demonstrates the following qualities:
Additional Requirements
The apprentice must:
The qualifications required are:
Level 3 qualification for F-Gas handler for air-conditioning in motor vehicles in accordance with (EU) 517/2014 regulations (or an equivalent qualification that a European Union (EU) member state recognises)
Level 2 qualification for safe isolation of electric and hybrid vehicles
End-point assessment gateway
The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship.
The apprentice must:
For the interview underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.
Gateway evidence must be submitted to the EPAO along with any organisation specific policies and procedures requested by the EPAO.
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