IMI Membership
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Documentation
Start Date: Mon, 20/08/2012
IMI Accreditation Customer Service is intended primarily for professionals in the motor industry working directly or indirectly with the consumer/customer.
There are two levels within Customer Service:
The candidate should be working in customer service and have a minimum of three months experience to ensure they are familiar with the skills and knowledge required.
The candidate should be working in customer service and have a minimum of three years experience to ensure they are familiar with the skills and knowledge required.