
IMI Membership
IMI Accreditation Customer Service is intended primarily for professionals in the motor industry working directly or indirectly with the consumer/customer.
There are two levels within Customer Service:
The candidate should be working in customer service and have a minimum of three months experience to ensure they are familiar with the skills and knowledge required.
The candidate should be working in customer service and have a minimum of three years experience to ensure they are familiar with the skills and knowledge required.