Developing Good Working Relationships Developing good working relationships is key to creating a positive work environment. This course is about getting on with your colleagues and your boss, understanding the needs of customers, and who is responsible for what.
Documentation Best Practice This course is about documentation and the importance of keeping good records of the work we do and parts that are ordered. Learners will gain an understanding of job cards, invoicing, service schedules and warranties.
Hazards and Risks Working in a motor vehicle workshop is a dangerous occupation – if you do not take care.
Health and Safety Health and safety law is designed to protect you. In the UK the health and safety executive (HSE) is the enforcement and legislative body set up by the government. This course is about the subject of health and safety in general but also includes an outline of important regulations and laws.
Personal Responsibilities This course is about your personal responsibilities and environmental protection in the workplace.
Using Equipment for Best Results In addition to hand tools and test equipment, most workshops will also have a range of equipment for lifting and supporting, as well as electrical or air-operated tools.
Retail Team Leader Level 3 (ST0326/AP02) - Practice Tests Successful completion of these practice assessments does not guarantee a pass grade for the actual online assessments, they are merely just another self-assessment tool which we hope you will find useful.
Accident Repair Technician (ST0352/AP01) Practice Tests Successful completion of these practice assessments does not guarantee a pass grade for the actual online assessments, they are merely just another self-assessment tool which we hope you will find useful.
