Driving Sales Excellence: Customer Journey Training
Date: Wednesday 06th May 2026
Time: 18:45 - 19:45
Location: Webinar
This engaging session supports professional development by building understanding of what makes teams effective and how high‑performing teams are developed. It encourages participants to reflect on their own team environments, recognise existing strengths, and identify practical actions to improve collaboration, trust, and overall performance. Through exploring team dynamics and leadership behaviours, the session equips learners with knowledge they can apply directly in their workplace to strengthen team effectiveness.
“High-performing teams are critical for organisations to survive today’s volatile business environment; relying on exceptional performers isn’t enough.” EY
The webinar examines what defines a high‑performing team and why strong team performance requires purposeful effort rather than happening by chance. It explores the key characteristics of effective teams, how teams evolve and improve over time, and the importance of psychological safety in enabling open communication and shared success. This learning helps participants better understand their role in creating a positive, high‑performing team culture that supports sustained improvement.
Supervisors, Team Leaders, Managers, and Business Owners
By the end of this session, members will be able to:
1 CPD credit awarded
Date: Wednesday 06th May 2026
Time: 18:45 - 19:45
Location: Webinar
Date: Thursday 21st May 2026
Time: 13:00 - 14:00
Location: Webinar
Date: Wednesday 03rd - Thursday 04th June 2026
Time: 10:30 - 17:30
Location: NEC Birmingham
Date: Thursday 04th June 2026
Time: 13:00 - 14:00
Location: Webinar
Date: Wednesday 10th June 2026
Time: 18:45 - 19:45
Location: Webinar
Date: Monday 15th June 2026
Time: 13:00 - 14:00
Location: Webinar