Driving Sales Excellence: Customer Journey Training
Date: Wednesday 06th May 2026
Time: 18:45 - 19:45
Location: Webinar
This webinar aims to provide employers and managers with a practical and realistic set of actions that can help employees to drive employee performance.
According to Gallup, only 14% of employees believe their performance reviews inspire them to improve. So, is it best not to do performance reviews?
Doing nothing means leaving performance to chance; the best line managers have constant awareness of how their team members are performing, they can spot any potential problems early and respond to them. While not replying on fixed appraisal systems, they do have an effective performance process.
The webinar will debunk some of the myths about formal appraisal systems and discuss some of the methods used by effective managers to stay close to and drive individual performance. It will feature some real-world examples of performance conversations done brilliantly.
The webinar will cover:
Employers, line managers and aspiring line managers.
By the end of this session, you will be able to:
Date: Wednesday 06th May 2026
Time: 18:45 - 19:45
Location: Webinar
Date: Thursday 21st May 2026
Time: 13:00 - 14:00
Location: Webinar
Date: Wednesday 03rd - Thursday 04th June 2026
Time: 10:30 - 17:30
Location: NEC Birmingham
Date: Thursday 04th June 2026
Time: 13:00 - 14:00
Location: Webinar
Date: Wednesday 10th June 2026
Time: 18:45 - 19:45
Location: Webinar
Date: Monday 15th June 2026
Time: 13:00 - 14:00
Location: Webinar