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This course provides knowledge essential to the servicing of vehicle air conditioning systems, and also covers the required underpinning knowledge and practical skills for technicians intending to undertake the assessment for refrigerant handling certification.

This course is must for technicians involved in fault diagnosis, inspection and repairs to a vehicle Airbag or Supplementary Restraint System.

Garage technicians involved in the diagnosis of vehicle network faults and involved in repair work on the various vehicle body electronics systems will gain valuable skills and knowledge by attending this course.

Technicians involved in the inspection of vehicle suspension and steering systems require specialist knowledge to identify the appropriate adjustments and where component replacement is necessary.

Prerequisites: There are no official prerequisites, however due to the high technical nature of this course we would advise some considerable prior learning and preferably completion of the Bosch Diagnostic Technician programme.

Objectives/Aim A detailed insight into the transformation of the Motor Industry. Learning Outcomes A solid understanding and knowledge of all key functions and future trends in the Motor Industry.

First class customer care has long been acknowledged as vital to any business’s reputation and customer retention. Positive customer impressions and attitudes are essential for the overall success of any business.

Business need to embrace social media if they want to expand and succeed, Jeremy Evans is managing director at Marketing Delivery explains how